Privacy Policy

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in singular or plural.

Definitions

• Company means Sherlock Security Systems, 212 Minna St, Brooklyn, NY 11218.
• Website means Sherlock Security Systems, accessible from https://sherlocksecuritysystems.com/.
• Service refers to the Website.
• Personal Data or Personal Information means information that identifies or can be used to identify an individual.
• Usage Data means data collected automatically when you use the Service.
• Service Provider means a third party that processes data on our behalf to help us operate the Service, deliver messages, or support related operations.
• You means the individual accessing or using the Service, or the company or legal entity on whose behalf that individual is acting.

Personal Data

When you submit a contact or quote form, we may collect your name, organization, email address, phone number, service interest, property type, message, and source of the submission. We may also receive a hidden anti-spam value if the form includes one.

Usage Data

Usage Data may include your device's IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, and related diagnostic information that is normally generated when a website is accessed.

Browser Storage

We store your theme preference in your browser so the site can remember light or dark mode on future visits. That preference is stored locally on your device.

We use browser localStorage to remember your theme preference. We do not intentionally place advertising, remarketing, or third-party analytics cookies on the site.

If we introduce additional tracking technologies in the future, we will update this policy to describe them and, where required by law, obtain the appropriate consent.

• To provide and maintain the Service, including website functionality.
• To respond to quote requests, service requests, and other inquiries.
• To manage and track your requests.
• To prevent spam, abuse, and unauthorized use of the site.
• To keep records related to customer service, operations, and compliance.
• To contact you by email or phone regarding your inquiry when necessary.
• To comply with legal obligations and enforce our agreements and policies.

Contact and quote form submissions are processed through our website backend and may be sent to our lead-management system, Monday.com. If email backup is enabled, the submission may also be sent through our SMTP email provider so inquiries are not lost if the primary delivery path is unavailable.

Service Providers

We may share Personal Data with Service Providers that help us host the site, deliver messages, store form submissions, or otherwise operate the Service. Those providers are expected to use the information only to perform services for us or as required by law.

Other Situations

• For business transfers, such as a merger, acquisition, or asset sale.
• With consent, if you ask us to disclose information for another purpose.
• When required by law, subpoena, court order, or other lawful process.

We retain Personal Data only for as long as necessary for the purposes described in this policy. That usually includes responding to your request, keeping ordinary business records, and meeting legal obligations.

Where appropriate, we may delete, aggregate, anonymize, or otherwise reduce the identifiability of data once it is no longer needed.

Your information may be processed at our operating offices and by service providers in other locations. That means data may be transferred to, and maintained on, systems located outside your state or country.

Where required by applicable law, we take reasonable steps to ensure that transfers are protected by appropriate safeguards.

You may contact us to request access to, correction of, or deletion of Personal Data that you provided through the site. We may need to keep certain information when we have a legal obligation or lawful basis to do so.

If you prefer not to use the web forms, you can contact us directly by phone or email:

• Phone: 718-435-2675
• Email: service@SherlockSecuritySystems.com

• To comply with a legal obligation.
• To protect and defend our rights or property.
• To prevent or investigate possible wrongdoing in connection with the Service.
• To protect the personal safety of users of the Service or the public.
• To protect against legal liability.

We use reasonable administrative, technical, and organizational measures to protect Personal Data. No method of transmission over the Internet or method of electronic storage is 100 percent secure, so we cannot guarantee absolute security.

Our Service is not directed to children, and we do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, please contact us so we can review and, if appropriate, remove that information.

Our Service may contain links to websites that are not operated by us. If you click a third-party link, you will be directed to that party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content or practices of those sites.

We may update this Privacy Policy by posting a new version on this page. When we do, we will update the "Last updated" date at the top of the policy.

You should review this page periodically for changes. Changes are effective when posted unless stated otherwise.

Sherlock Security Systems
212 Minna St, Brooklyn, NY 11218

Phone: 718-435-2675
Email: service@SherlockSecuritySystems.com